USA SHIPPING INFORMATION

USA Shipping Information

Shipping Methods

Orders are shipped by Cheetah Discreet Delivery, which partners with USPS, UPS, FedEx, and DHL. Therefore, someone must be available to sign for the package during business hours.

Carrier Details

Deliveries are handled by Cheetah Discreet Delivery in association with USPS, UPS, FedEx, and DHL.

Delivery Times

Typically, delivery takes 2-3 working days from the shipping date, excluding weekends and public holidays. USA SHIPPING INFORMATION

Shipping Cost

Shipping is free of charge ($0.00) per carton.

Unprecedented Delays Due to COVID-19

The global COVID-19 pandemic has impacted shipping services worldwide, causing delivery times to be longer than usual. We ask for your understanding in case of any unexpected delays.

Based on recent experience, express shipments may be delayed by 2-3 days, while standard shipments may experience delays averaging 3-4 business days. We are doing our best to ensure timely delivery.

Delivery Guarantee: 100% Guaranteed Delivery

We guarantee delivery to your door. If you do not receive your shipment, we will either reship it or refund your money. You can check your order status and tracking number updates online.

Additional Shipping Information

All products are shipped discreetly in plain mailing boxes with no indication of the contents. Delivery addresses will be copied exactly as provided by the customer.

If the carrier cannot deliver due to an incorrect address, we reserve the right to charge an additional shipping fee for reshipment. Couriers typically attempt one to two deliveries.

If no one is present to accept the package, the courier may hold it for pickup or return it to the sender. In such cases, please contact us or the shipping company for details.

Shipping Restrictions

We do not ship to APO/FPO addresses.

Contact Us

If you have any questions regarding shipping and deliveries, please don’t hesitate to contact us. We will do our best to respond as soon as possible.