Can You Buy Cigarettes Over The Internet?Here you’ll find answers to some of the questions we are asked most frequently. If your query isn’t answered here, please do get in touch with us.

Q: Who are we and why should you trust us with your money?

A: That’s a fair question. We are a legit US based tobacco company with more than 10 years of experience in the cigarette trade and we ship all over the world for free within 2-3 business days.

Q: What payment methods we offer?

A: We accept PayPal, Zellepay, CashApp and Bitcoin payments. We used to accept credit and debit cards in the past, however this has always led to our bank accounts getting blocked so we had to stop.

Q: What is Bitcoin?

A: Bitcoin is a digital currency in which transactions can be performed without the need for a central bank. It is a way to break free, a way for you to pay us without asking anyone’s permission. If this is your first time hearing about Bitcoin, then know that it is equally as secure and reliable like any other known currency in the world.

Q: How do I get Bitcoin?

A: Thankfully, there are plenty of services selling Bitcoin – we’ve mentioned a few in our short guide. If, at any point, there’s a problem or you’re simply confused, please do not think twice to contact us and we’ll do our best to help you out!

Q: What countries do you ship to and how much does shipping cost?

A: We ship all over the world free of charge. If your order quantity is from 10 cartons and above, we offer a 10% discount off. 

Q: How long does it take for my order to arrive?

A: Shipping times range from 2-3 business days, depending on the destination country. To most countries, delivery shouldn’t take longer than 2 days from the day of the dispatch. We’re still trying to wrap our heads around how the postal system works as we had packages delivered to the USA in 3 days straight, and sometimes it would take slightly over 3 days to deliver to France. We guess it’s fair to say that the delivery time is a bit random, and to our great regret, there’s nothing we can do about it.

Q: Help, I’m running out of smokes, can you ship faster?

A: Fortunately for you, we offer faster shipping – UPS, FedEx, Cheetah Discreet Delivery and other express couriers ship tobacco products and deliver in less than no time. We use Express Mail Service (EMS) and generally urge smokers to place a “refill” order no later than a fortnight before the current supply runs out. This calculation accounts for possible shipping delays and should keep you out of trouble.

Q: Do you ship to PO boxes?

A: Yes, we do. Please keep in mind that shipments have to be signed upon pick-up/delivery.

Q: What does the package look like, is it discreet?

A: It’s a neat white padded cardboard parcel from Moldova that looks like a packaged book, with nothing that mentions tobacco on the outside.

Q: Can I use a fake name for delivery?

A: We strongly advise against it because you won’t be able to retrieve your package from the post office (if they hold it for you) with your ID and the shipment will then be lost.

Q: Do I need to sign for my shipment?

A: Our packages will not, in most cases, require your signature, but it ultimately depends on the medium in which it comes. What we know for certain is that in case you’re not at home at the time of delivery and the package doesn’t fit through the parcel door chute, you will need a valid ID to pick it up from your local post office.

This is also why we do not recommend using fictitious names when ordering.

Q: Are the cigarettes sold on your website genuine? Where are they produced?

A: We bet you’re asking this because of our low prices (we’ve delved into that in our answer to the next question). Yes, they are 100% original, sealed and produced by their respective trademark owners in their own factories across the United States and Europe.

A vast majority of the cigarettes sold on our website are produced in the States, while the rest are either imported from either the UK, Canada, Ukraine, Greece, Portugal or Moldova, depending on the brand, and we are buying them directly from the manufacturers themselves and the big wholesalers, skipping the middlemen.

We also pay all the duty excise taxes locally, so all of them have genuine excise stamps on the packs which you can verify. Please bear in mind that the warning messages on the packs may differ from the ones presented and will most likely be in a foreign language.

Q: How come your prices are so low? The same exact brands cost twice/three times more expensive if I buy them locally.

A: It’s because we purchase them from the manufacturers themselves at discount rates because we purchase them in very large quantities. Overseas, we buy from poorly developed, Eastern European countries where cigarettes cost a fraction of the price you’re used to paying in the West. There are still huge discrepancies in the standard of living across countries in the world and as long as these discrepancies persist (as long as you guys keep on borrowing), an arbitrage opportunity will exist and will be exploited. It is also useful to understand who is setting the cigarette prices in the West.

Q: Am I breaking the law by buying cigarettes from you? Can You Buy Cigarettes Over The Internet?

A: That is a very common misconception, but buying cigarettes online and receiving them at your doorstep is perfectly legal. If you still feel funny about this, feel free to research this topic on your own and if you find a law that stops you from purchasing cigarettes online, please do let us know.

Q: This all sounds too good to be true. What’s the catch? Can You Buy Cigarettes Over The Internet?

A: It does sound pretty damn good indeed, but it’s true – there’s a very real economic arbitrage opportunity we’re currently exploiting. Cigarettes are really quite cheap online and we simply give you access to those prices.

Q: Will I have to pay excise duty?

A: The short answer is no. The long one sounds like this: it really depends on where you’re ordering from. There are countries like the USA, the Netherlands, Belgium, Spain and France that don’t ever (for the past 6 years) ask our customers to pay any sort of tax, even in those rare cases when custom officials manually inspect the contents of the parcels.

In other countries like the UK, Germany, Australia and New Zealand, an excise duty is sometimes applied. From our experience however, this doesn’t happen more often than about 10% of the time. The truth is that the shipping volume is big enough for it to be impractical to scan and verify the contents of each and every incoming parcel, so only a few end up being looked at closely.

The funny thing is that in some countries (e.g. Australia & New Zealand), the money that you pay us together with the requested tax will still end up costing less than buying the same cigarettes locally – and only about 10% get inspected in the first place!

Q: Will you refund me in case I am asked to pay the excise duty?

A: We don’t do that, and for a good reason. Well, two actually. First, we don’t want to create an incentive to cheat – seizure notification letters are being ‘photoshoped’ and are in the wild already. Secondly, we want to avoid funding the refunds through an increase in overall prices – we’d much rather keep our prices as low as we can and share the (albeit rather small) seizure risk with our customers.

In most countries (as explained in the answer above), this risk is either inexistent, very low or harmless (the final price still stays below the local market price).

If you happen to live in a country with tough customs and your package gets stopped and you’re unhappy about having to pay tax, you most surely have the legal right to refuse the parcel and have it sent back to us. We resend all the incoming mail right back to the customer, free of charge.

Q: Will you refund/resend lost orders?

A: Such is the nature of the online tobacco industry that we can only resend your order free of charge in case it’s returned to us or if you can prove it actually has been lost. If you are a frequent customer, please get in touch and we will consider making an exception.

Q: Do you offer wholesale discounts? Can You Buy Cigarettes Over The Internet?

A: You bet? If you order 10 Cartons and more, you get a 10% discount. 20 cartons and above receive a 20% discount. (Contact us for a coupon code)

Q: I like how you find your ways around a flawed system. Can I help?

A: Whoah, did we tell you that we love you? You can help us out big time by spreading the word about our business, both online and offline. Can You Buy Cigarettes Over The Internet? Yes, you can from our store – and that’s