Cheap American Cigarette Shop: FAQ

Shipping and Delivery

Can You Ship to My Country?

We ship worldwide wherever air mail delivery is available. Our services cater to individuals, wholesale, and retail businesses across the globe.

Delivery Terms: When Should I Expect My Order?

Orders typically ship within 24 hours or 1 business day after payment verification. Delivery usually takes 2-3 business days, while Express Shipping arrives within 24 hours or 1 business day after dispatch.

How Will the Package Arrive?

To protect your privacy, all packages are shipped discreetly in plain packaging.

What Is the Soonest Delivery?

Express Shipping offers the fastest delivery, taking 24 hours or 1 business day from the moment the product ships.

Can I Track My Order?

Once your order ships, you will receive an email containing the shipment date and tracking number.

Do I Have to Sign for the Package?

A signature is required upon delivery since all packages are shipped with tracking.

Refunds and Cancellations

How Can I Get a Refund?

If your order does not arrive within 7 working days, please contact us to arrange a replacement shipment at no extra charge. Should the replacement also fail to arrive on time, we may offer an alternative shipping method or refund your payment.

In cases where you receive the wrong cigarettes, notify us immediately so we can send a free replacement or issue a full refund.

How Long Does a Refund Take?

Refund processing usually takes between 5 and 20 business days, depending on your bank’s policies.

Can I Cancel My Order?

Orders can be canceled within 24 hours of placement. If canceled before shipment, your payment will be refunded.

I Missed Adding Information to My Order—What Can I Do?

Please contact support immediately. If the product has already shipped, changes cannot be made, and we are not responsible for non-delivery.

I Want to Cancel and Buy Another Product—Is That Possible?

Before submitting payment, ensure you select the correct product and quantity, as changes cannot be made after payment acceptance.

Order Issues and Support

I Didn’t Receive My Order—What Should I Do?

If customs hold your package, reach out to our support team. We respect your privacy and will assist you, including reshipping if necessary.

Payment Methods

What Types of Payments Do You Accept?

Currently, we accept PayPal, Zelle, Cash App, and Bitcoin. Credit and debit cards are not accepted at this time.

Order Confirmation

Do I Get a Confirmation That My Order Was Accepted?

An order confirmation email will be sent to you within seconds of placing your order. Cheap American Cigarette Shop